WorldWide Insure operates primarily in the UK and Europe, but it can offer its services to car renters driving to many countries in the world. In this guide, we intend to cover WorldWide Insure in detail for car hire excess insurance protection. In a separate section, we have already compared different offers among insurance companies, and you can visit it to see the service that would suit you best.
What are the offers offered by WorldWide Insure for Car hire excess?
1️⃣ WorldWide Insure Car Hire excess for UK and Europe residents
Car hire excess insurance protects you from the excess fees charged in case the vehicle gets damaged. Since car hire excess insurance covers vehicles for lengthy periods, you will find it quite convenient for long-term car rentals. The plan from WorldWide Insure will protect you both at home and abroad, and this should give you peace of mind.
In Europe, you will be protected by the WorldWide Insure policy when you visit all EEA countries, including Switzerland and the UK. You should note that Iceland is excluded. At WorldWide Insure, you will be able to purchase standard or deluxe insurance. The standard plan is cheaper and covers fewer items compared to the deluxe plan.
2️⃣ WorldWide Insure Car Hire excess for international residents
Daily car hire excess insurance is available at Worldwide Insure, and this option is can be purchased by international residents. The maximum duration per rental, in this case, is 180 days, and the renter must be between 21 and 84 years old. Also, you must possess a valid and internationally recognized driver’s license. The plan covers accidents that occur in all countries in the world, apart from Armenia, Jamaica, and the Dominican Republic. With the standard plan, WorldWide Insure will not cover personal accidents, but the deluxe plan will cover up to €10,000 in personal accidents.
How much does it cost?
The costs of car hire excess insurance from WorldWide Insure will be determined by several factors. These include your country of residence, the first country of hire, and the period of cover. If you are planning to visit more than one country, you will have to specify the region in which you will be travelling.
The shortest period offered by WorldWide Insure is three days, and if you want a single trip cover in Europe for this period, you will have to pay €7.50. For the Deluxe plan, the amount will be increased to €8.25. Renters who are interested in seven-day insurance plans will have to pay €16.45 for standard plans and €19.25 for annual plans.
If you want to purchase an annual cover for Europe, you have to pay €41.50 for the standard plan. On the other hand, the deluxe plan will cost you €51.50. You should remember that annual covers run for a maximum period of 60 days.
If your principal residence is in the United Kingdom and you are interested in a cover for worldwide, you will have to pay €19.25 for the standard plan. On the other hand, the WorldWide Insure deluxe plan will cost you €22.05. You should note that these prices are for a 7-day single trip. If you want an annual cover for worldwide, you will have to pay €52.50 for the WorldWide Insure standard plan. On the other hand, a deluxe plan will cost you €62.50. Again, the annual plan will run for a maximum period of 60 days.
What is Included?
The items included in your package will vary depending on the plan you select. With the standard plans, will get an excess reimbursement cover of €5000, and this includes the following costs:
- Towing cost cover of €500
- Damage to windows areas 1 and 2
- Damage to windows areas 3 and 4, and this totals to €300
- Damage to tires cover of €300
- Administration charges of €50
The standard plan will also include damage to locks and loss of keys, and this cover will amount to €500.
The deluxe plan is more comprehensive and offers an excess reimbursement cover of €50,000. Damage to locks and loss of keys is also covered for €500. The following damages are also covered in the plan:
- Personal accidents cover of €10,000
- Baggage cover of €300 or €75 per item
- Curtailment of rental cover of €300 or €30 per day
- Drop off charges of €300
- Lock out charges of €100
- Mis-fuelling of the vehicle is covered for €500
- Road rage is covered for €1,000
- Carjacking is covered for €1,000
What is excluded?
With both the standard and deluxe plans, there are certain forms of damage that will not be covered. Firstly, you should note that the initial €75 of any claim will not be covered in the insurance if your country of residence is in Area 3 or Area 4. Also, any damages caused by drivers who are not mentioned in the rental agreement will be excluded from the plans.
If there is any damage caused by known third parties, this will also be excluded and will have to be covered at your own cost. You should also remember that the policies do not cover areas outside the specified region. Therefore, if you pick the plan for Europe, damages that occur in other regions will be excluded. The area of your cover will be specified in your certificate of insurance.
Are Customer Reviews Positive?
The average customer rating on TrustPilot is currently around 4.5 out of 5 stars, with many customers noting that they received excellent service. Since this is an insurance company, most clients expected the refunds to be processed after lengthy periods. This is not the case with WorldWide Insure, and that is why the WorldWide Insure reviews are generally positive.
Also, WorldWide Insure offers prompt responses, which makes it quite convenient to work with. The only negative comments seem to be from people who misunderstood the terms of the service. Therefore, you should make sure you ask as many questions as you need to before using services from WorldWide Insure.
Is it possible to benefit from promotional codes?
Yes, when filling out the application form for WorldWide Insure, you will see a slot where you can enter your bonus code. The percentage of this discount will vary, but it generally ranges from 10% to 50%. Some websites that regularly offer WorldWide Insure voucher codes include ExtraBux.com, DontPayFull.com, and Dealscove.com.
Under what conditions is it possible to subscribe to WorldWide Insure?
There are a number of conditions you have to fulfil so that you can subscribe to WorldWide Insure. Firstly, you have to be between the ages of 21 and 84. Also, you will have to take out the insurance for the entire period that you will be renting the vehicle. This also means that you will have to purchase the plan before the rental period starts.
When filling out the application form, you will be asked to specify the region where you will be driving the vehicle, and this could be in Europe or worldwide. You should note that the worldwide plan does not cover you if you are planning to drive to Iceland, Jamaica, Armenia, and the Dominican Republic. Once you specify the region of coverage, the insurance plan will not apply when you drive to other countries. Also, when applying for the subscription, you will have to inform WolrdWide Insure of any other insurance plans you are currently under.
When taking out your insurance, you should provide information that would be used to access your claim. WorldWide Insure will specify which information they would need for this purpose. In the event of a claim, WorldWide Insure will ask you to provide identification and your address. Before the start of your policy, you will have to pay your premium via credit or debit card. If you have not paid your premium due, WorldWide Insure will not cover you for any damages.
Clients of WorldWide Insure are allowed to cancel their plans within 14 days of receiving their policy documents. You can only cancel your plan before the start date indicated on your insurance certificate. If your cancellation is successful, you will get a refund of your premium.
How to make a claim?
All claims are handled by Claim Ez. This company works as an agent of WorldWide Insure, and through this agency, your claim will be handled efficiently and quickly. Since the company is web-based, you will have to visit their site in order to make a claim. Once you open claimez.com, you will register your claim, upload the required documents, and provide the details required.
💡 If you are not able to access the website for any reason, you can register your claim by using the WorldWide Insure contact number 0203 751 1077. After that, the company will send you a claim form via post, and after filling this form, you can send it back with the required documents. Naturally, this option would take longer than completing the process online, especially if you have to send more documents later.
Clients are required to submit the claims within 31 days of being charged by car rental companies. The additional documents required by Claim Ez will include the following:
- A copy of your car rental agreement
- A copy of your insurance certificate
- A copy of the credit card statement showing that you paid for the damages
- A copy of the driver’s license of the lead driver mentioned in the insurance certificate
- A copy of the driver’s license of the individual who was driving the vehicle at the time of the incident
- Photos of the vehicle, and these should include the number plate of the car
⚠️ If you were involved in an accident with a third party, you will also have to submit a copy of the law enforcement or police report. You would also need to submit a police report if your claim involves stolen property. It is important to send all the required documents as failing to do this would lead to unnecessary delays. Although WorldWide Insure does not have a specific duration for the settlement of claims, they aim at completing the process as fast as possible. Many previous customers have noted that they received reimbursements within two weeks.
How to Make a Complaint?
You can make complaints if you feel like the WorldWide Insure policy was administered wrongly or if you think it was not sold to you properly. Such complaints should be sent to WorldWide Insure via these contacts:
- Email- firstname.lastname@example.org
- Telephone- +44 1892 833338
You can also send a letter to the company’s address.
You may also have some issues about the handling of your WorldWide Insure claim, and such complaints should be sent to Claim Ez via these contacts:
- Email- email@example.com
- Telephone- +44 203 751 1077
💡 Within five business days, you will receive confirmation that your complaint was received, and the companies will usually take less than 30 calendar days to respond to your issue. Occasionally, delays may occur because the cases are complex. It is possible for the verdict to be unsatisfactory to you, and if this is the case, you can escalate the matter to the Financial Ombudsman Service via their website www.financial-ombudsman.org.uk. You can also contact them using these options:
- Email- firstname.lastname@example.org
- Telephone- +44 (0) 800 023 4567, +44 (0) 300 123 9123
You can also escalate your issue to the online dispute resolution (ODR) platform, and this body can be reached on their website at www.ec.europa.eu/odr. If you purchased your policy outside Europe and the UK, you will have to send your complaint to the Office of the Ombudsperson for Financial Services. Here are their contacts:
- Telephone- +230 468 6475
- Fax- +230 468 6473
- Email- email@example.com
How much does car hire excess insurance cost at WorldWide Insure?
The cost of car hire excess insurance at WorldWide Insure will vary depending on certain factors, such as the region where the vehicle will be driven. You can add your details on the insurance form of the WorldWide Insure to see how much they would charge you.
Is it really interesting to take out franchise buyout insurance from WorldWide Insure?
It is possible to take out franchise buyout insurance from WorldWide Insure, but you will have to ask their agents for the terms of such an agreement.
Am I obliged to advance the deductible when I take out car hire excess insurance from WorldWide Insure?
Yes, you will have to advance the deductible.
Does WorldWide Insure car hire excess work for all rental companies?
Yes, you can use WorldWide Insure regardless of the car rental company you are working with.